The Top 10 Reasons to Choose Arista
For 30 years, Arista has specialized in billing and payment solutions for utility providers, cable communications companies, and municipalities. Over 400 organizations across the country trust Arista for their printing, e-billing, and payment processing needs. We partner with over 40 software companies to ensure their clients can print their bills efficiently and cost-effectively, with the smoothest integration possible. We process approximately 96 million statements each year.
We guarantee the lowest possible postage rates. Our clients reduce expenses by eliminating direct costs for equipment, software, and supplies as well as indirect costs associated with maintenance and depreciation, time and labor, rent and utilities.
We process and distribute mailings within 24 hours (or less) of our receipt of your data file. Our contract guarantees it.
Our production facilities in Duluth, GA, and Winston-Salem, NC, are equipped with the same software, hardware, and personnel to ensure redundancy in the event of an emergency or natural disaster.
Our production facilities employ state-of-the-art technology, certified USPS software, and high speed color laser printing equipment to produce the highest quality billing statements, notices, and other mailings.
We offer a variety of options to customize your mailings and promote your brand, including Custom Bill Design, Selective Insertion, Variable Text Messaging, Usage History Graphs, Combined Billing Statements, Watermarks, and Full Color Printing.
7. Customer Service
At Arista, we stand behind our products and services unconditionally. Our team members take pride in our work and in our relationships with our clients, and we are committed to excellence in customer service.
By delegating all or part of your billing process to Arista, you and your team have more time to focus on what you do best: serving your customers.
9. Peace of Mind
Stay informed at every step of the bill production process with reports confirming everything from receipt of the bill data file to delivery of your bills to the post office.
10. Value-Added Services
Generating a bill is just the first step in the consumer billing process, and Arista is your partner every step of the way. We continuously adjust our products and services to ensure that you can offer your customers industry-leading services, from Electronic Bill Presentment and Payment (EBPP) and Online Banking Payment Processing to Lockbox Remittance Processing and Returned Check Processing and even Interactive Voice Response (IVR) payments.